NMB Video Account Opening

Overview

NMB Video Account Opening is a digital platform which uses Artificial Intelligence, and is a paperless service for savings account opening which promotes Green Banking. Using this service, individuals, both residing in Nepal or Abroad, can digitally open their Savings account instantly through a video call and can deposit / withdraw funds from such newly opened accounts.*

To transfer funds into your new NMB account (opened via Video Account Opening platform) and maximize your returns, you may use various official/banking channels such as:

International/Local Bank Transfers
Official Remittance Channels/Companies or,
Other Formal Banking Channels/Platforms

*as per Bank’s laid down norms

To open your account online, please visit- https://vcc.nmb.com.np/

Eligibility

Individuals with valid personal identification document

Documentation

One of your original primary identity documents, like Citizenship, Voter ID, Passport, Driving License or others as requested by Bank on need basis

Features

End-to-end digital account opening process
Paperless Banking
Use of Artificial Intelligence
Facility of debit/credit transaction, instantly post-account opening, without having to visit branch
Individuals residing abroad can easily open account
Hassle free and a seamless onboarding process

FAQ

What is NMB Video Account Opening?

NMB VKYC is a digital platform which uses Artificial Intelligence, and is a paperless service for savings account opening which promotes Green Banking. Using this service, individuals can digitally open their Savings account instantly and can deposit / withdraw funds from such newly opened accounts.*
*as per Bank’s laid down norms

Why NMB Video Account Opening?

- Easy account opening from any part of the world within five minutes
- No Human contact
- Paperless service

How to apply for Video Account Opening?

Go to the link vcc.nmb.com.np OR, You can also proceed through the VIDEO A/C OPENING section on our bank’s official website nmb.com.np

I already have an account with NMB Bank. Can I open another account via Video Account Opening?

No.

From which browser I can proceed for Video Account Opening?

Android mobile phones & windows users can proceed through Google Chrome, whereas, iPhone & MAC users can proceed through Safari.

Is Video Account Opening available 24/7?

You can fill up the details on Video Account Opening portal any time as per your convenience. However, video call is available during office hours only.

Can I apply for Debit Card, Credit Card, Mobile Banking, Internet Banking, DEMAT and MeroShare via Video Account Opening?

Yes, you can apply for the aforementioned services under the application process on “Channel Services” stage.

What kind of access does browser need for NMB Video Account Opening process?

- Microphone access
- Location access
- Camera access
You can allow the permission through browser or mobile phone setting.

Can I schedule video call time by myself?

Yes, you can.

If I schedule video call for later, how could I initiate video call?

You will receive link on email through which you can initiate video call.

How long will Video Account Opening session take and what are the pre-requisites for the video call session?

Video Account Opening session takes approximately 5 minutes. Following are the pre-requisites for the video call session:
• Original document that you have mentioned while filling up information
• Live photograph will be taken, hence ample light & clear background is preferred
• Secondary document for proof incase if required
• Blank white paper and pen for capturing signature
• Strong data or internet connectivity

What kinds of accounts are available in NMB Video Account Opening portal?

Following accounts are available under Video Account Opening Portal:
• Naari Bachat Khata
• Umanga Bachat Khata
• Talab Khata
• Manyajan bachat khata
• You-Wah! Digi Savings

For details, click here

Where is the OTP sent?

If you are opening an account from Nepal, OTP is sent to your email and SMS. If you are opening an account from abroad, OTP is sent to your email only.

I am applying for Video Account Opening from abroad. Can I provide Nepali mobile number while filling up the details?

No, you cannot. You have to provide mobile number that you are using abroad.

Do I need to visit branch after opening an account through this platform?

You don’t need to visit a branch post account opening. But, if you have applied for card, cheque book services, then you have to visit branch to receive them.

Is there any debit and credit restriction on accounts opened via Video Account Opening?

There is debit restriction of NPR 20 lakhs per month whereas there is no any credit restriction.

Why are additional identity documents asked during Video Account Opening?

If the primary document does not verify your identity, additional identity documents like: Passport, License etc. may be requested.

How can I transfer scheme for account opened via Video Account Opening?

You have to visit branch for scheme transfer. If you are from abroad, then seek to take special approval from branch in written for scheme transfer.

How much scheme transfer cost for account opened via Video Account Opening?

Scheme transfer is free for accounts opened via Video Account Opening.

Can Non-Residential Nepalese (NRN) open an account via Video Account Opening portal?

Yes, NRNs can open an account via Video Account Opening portal.

What are the required documents for NRNs to open an account via Video Account Opening portal?

Following are the required documents for NRNs to open an account via NMB Video Account Opening portal:
1. NRN card issued by Government of Nepal, OR
2. NRN card issued by Non-Residential Nepali Association (NRNA) & Passport, OR
3. Individuals or their father, mother, grandfather/grandmother, who were citizens of Nepal but having obtained citizenship/ passport of other countries (other than SAARC nations), valid documents for the same to be provided.